Frequently Asked Questions and all answers

As a common practice, many designers and design agencies do require a deposit before starting a project. This deposit serves as a commitment from the client and helps cover initial time and resources spent on planning and design. It also builds trust in the working relationship.

Yes, we specialize in building WordPress websites tailored to your specific needs. Whether you need a simple blog, a fully customized business website, or an eCommerce platform, our team can create a responsive, user-friendly, and SEO-optimized WordPress site to help you achieve your online goals

Yes, our team specializes in building comprehensive e-commerce solutions tailored to meet your business needs. We offer a range of services including custom e-commerce website development, secure payment gateway integration, product catalog management, and user-friendly shopping experiences to help you sell online efficiently. Whether you're a small business or an enterprise, we can create scalable and robust e-commerce platforms to enhance your online presence.

If your site goes down, our team is immediately notified, and we take swift action to resolve the issue. We offer continuous monitoring and support to minimize downtime and ensure your site is back online as quickly as possible. In the rare event of an extended outage, we’ll keep you updated throughout the process and work diligently to restore normal service.

Our servers primarily run on Linux, which is known for its stability, security, and scalability. This ensures optimal performance and reliability for hosting services. If you have specific requirements for Windows or Mac environments, feel free to reach out to us, and we can discuss customized solutions based on your needs.

Yes, WordPress will work on most web hosting servers as long as the server meets the following basic requirements:

1. PHP version 7.4 or greater
2. MySQL version 5.7 or greater OR MariaDB version 10.3 or greater
3. HTTPS support

Before installing WordPress, it's always a good idea to check if your hosting provider meets these requirements. Most modern hosting companies, including ours, are fully optimized for WordPress. If you're unsure, feel free to contact our support team for assistance.

Yes, we have automated backups in place to ensure your data is secure. Our system performs regular backups to protect against data loss and provide you with peace of mind. In the event of any issue, your data can be easily restored from these backups.